Customer Service

Furntastic - a UK based retailer offering & delivering quality furniture & designer home decor to customers based nationwide.

Established long since 1998, Furntastic started off as a small shop fitting company in Leicester & since then has kept evolving every year with a mission to offer an unrivalled choice, excellent price & most important second to none customer service.

Being a Family run business our business ethics revolve around care & commitment. A customer buying from Furntastic by default becomes a part of our humongous Furntastic family and enjoys dedicated support throughout.

We pledge to do everything possible to make your online shopping a happy & memorable experience.

We consistently work hard give you a real superstore experience and to make this possible we have cherry picked a grand selection of UK most quality conscious Brands & we continue adding the best furniture & home decor designs to our premium catalogue.

We take pride in our service & treat our customers the way we liked to be treated our selves. Our experience in the industry allows us to understand customer expectations from a retailer and we leave no stone unturned to meet our customer demands.

If you wish to order from us or have any queries regarding our product services & policies, feel free to email us on

If you wish to visit us in person and view our products in the flesh, we welcome to our beautiful showroom based in Leicester City Centre.

To help you through the Christmas and New Year period, we would like to share with you the plans we have in place to ensure you receive the support & information you may require for your existing orders or new purchase.

Christmas and New Year Bank Holiday:
Customer Services & Delivery Departments will be closed between 23rd Dec 2019 till 5th January 2020. Sales Lines are open for business as usual during this period and are only closed on 24th Dec & 25th December.